Excel Diamonds > Loose Diamonds For Sale - This Customer Was Thrilled!
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| From Texas |
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Barry,
I wanted to write a note to thank you for providing such a positive customer experience for the purchase of my SuperbCert diamond. I am not one to take much on faith. Rather, I am type-A with the "A" standing for "Analytical". I researched heavily before decided to purchase a diamond from SuperbCert Based on all the objective sources I could find, your cutting process appeared to yield the most consistently brilliant super-ideal hearts & arrows diamonds at a reasonable price. So, I decided to visit your website to see for myself. What I found was a truly end-to-end first class experience. The website is very well outlined and easy to understand. No gimmicks, just the facts. The inventory of available diamonds were right there for me to click on and investigate - right down to the most minute details. Imagine my delight when I emailed SuperbCert to request further information and you called me the next day directly. Based on my estimation, you are not a small company. It meant a lot to have the company owner call me the very next day directly. When I decided to purchase my 1.65 Round from you, I had it appraised here locally in Dallas, TX. The gemologist confirmed that it was one of the most beautifully cut diamonds he had ever seen. No surprise to me by that point in the process.... I was sold. Needless to say, I kept the diamond and it is now part of the engagement ring I will use to propose marriage over Christmas 2002. Please feel free to post my comments so that other potential customers can read about my experience. It is without qualification that I recommend SuperbCert to anyone shopping for diamonds. I did enough homework for everyone out there! The best cut diamonds in the world, reasonable pricing, personalized customer experience and excellent industry reputation for quality - who could ask for more?
Sincerely, Jonathan
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| -Jonathan |
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